Okay... I don't mind automated menu systems when it comes to calling businesses. I've even designed a few so I understand how in some cases they can be helpful to a business in directing calls. In fact, there are times where I would almost prefer an automated system, for example, if I'm calling the bank to check a balance or a utility to pay a bill. At those times it is convenient for me to call, punch in some numbers on my phone and handle my business briefly and without human interaction. What I HATE, however, are businesses that think they're clever or cute and use automated systems that want you to talk to them.
I can't stand those systems. Invariably, you're going to end up calling those systems at a time when either the ambient noise around you is going to be picked up by the stupid thing and it's going to try to interpret the dog farting as your response, or you're trying to make a quick payment from work or in some other public place where you don't necessarily want to broadcast your account number, pin, social security number, payment amount, etc. or that you were making the payment at all. If you want me to interact with an automated phone system, please do me the courtesy of not treating me like an idiot and trying to make me believe that these dumb things can actually think? I know better and to me they're just aggravating.
I spent a good deal of time yesterday talking to one of these stupid things and it never got me to the right person. I had to call back five different times before I received the service I was requesting.
What irks you?
Tuesday, January 29, 2008
Damnable things
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2 comments:
That is way up on my list. That, and drivers who DON'T KNOW HOW TO FRIGGIN DRIVE THEIR CARS... That get's under my skin pretty bad as well.
honestly?
drivers too busy on their cell phones to bother paying attention to anything at all... do you suppose they're equally stuck in an automated feedback loop?
*lol*
every time it comes up for a change in the law we all scream about our inaliable rights etc... but really, at the time our forefathers defined our rights and through time have redefined them, cell phones weren't ever even near the list of important things to consider.
I promise.
just hang up the fucking phone and drive so that you dont hit 13 year old kids on the curb or 36 year old women crossing WITH the walk sign...
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